Effective Date: August 6, 2025
ERAHMOUNI AGENCY LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [errahmounni.com], and purchase pet-related products from our store.
Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment information (processed securely via third-party processors like Stripe or PayPal)
Non-Personal Data:
- Browser type
- IP address
- Device information
- Browsing behavior on our site (pages viewed, time spent)
2. How We Use Your Information
We use the information we collect to:
- Fulfill your orders and process transactions
- Deliver products to your provided address
- Send you updates, order confirmations, and support
- Improve website functionality and customer experience
- Communicate offers, promotions, and news (only if you opt-in)
- Prevent fraudulent activities and enhance security
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share data with:
- Shipping companies (to deliver your orders)
- Payment gateways (to process payments securely)
- Service providers who help manage our website and operations
- Legal authorities if required by law
4. Cookies and Tracking Technologies
We use cookies to enhance your shopping experience. Cookies help us:
- Remember your cart items
- Understand how you use our website
- Provide faster and personalized experiences
You can disable cookies in your browser settings, but note that some parts of the site may not function properly.
5. Data Retention
We retain your personal data for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to processing or request data portability
- Withdraw consent for marketing emails at any time
To exercise these rights, please contact us at: contact@errahmounni.com
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
8. Security
We take reasonable steps to protect your data using industry-standard technologies and best practices. However, no online platform is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Effective Date” at the top of this page.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
ERAHMOUNI AGENCY LLC
14 HIAWATHA TRAIL
WINCHESTER, KY 40391
Email: contact@errahmounni.com
Phone: +1 (319) 435-0354
Website: www.errahmounni.com